English Vocabulary from
sponsored links
Main Features of Digital Branch 'CANDI'
The bank, as part of the run-up to its digital foray, has introduced customer-friendly mobile apps which help customers get most of the information related to their accounts from the app without the need to visit the branch.
Customer On-Board Application
Humanoid Robot
The most attractive feature of the Digital Branch is a Humanoid Robot, which addresses basic queries of customers on banking products and services. This is a first-of-its kind initiative by a public sector bank in the country.
Other Features
- Digital Feedback System : Tget feedback from customers on the services availed by them and video banking to facilitate interaction with remote-site Subject Matter Experts on various categories of retail loans and corporate advances. The branch works from 8 am to 8 pm on business working days.
- App-based token and queue management system : To facilitate paperless appointment system using cloud technology and Digital Challan to facilitate filling up challans digitally by customers at their own convenience for services like cash deposit, fund transfer and cheque clearing.
- Touch Banking : Based on interactive touchscreen to enable the customers understand banking products like car loan, home loan, education loan, mutual fund, life/health insurance and apply online for the products.
sponsored links
Having been in Bengaluru to attend RAH Heads' conclave, I could not restrict myself to visit newly opened CANDI branch.
ReplyDeleteIt gave me that pleasure and sense of pride which I got during my first visit to Head Office in 2000. Being Sunday branch was closed and I could not talk to robot, but every thing was visible through transparent glass walls. Anyway it was a nice experience to be there.
Branch will provide an end-to-end digital experience to customers. Canara bank, as part of the run-up to its digital foray, has introduced customer-friendly mobile apps which help customers get most of the information related to their accounts from the app without the need to visit the branch.
The most attractive feature of the Digital Branch is a humanoid robot that addresses basic queries of customers on banking products and services. This is a first-of-its kind initiative by a public sector bank in the country.