Royal Bank of Scotland (RBS) Recruitment of Customer Service & Operations Analysts 2018

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Friends, the Royal Bank of Scotland (RBS) is recruiting Customer Service & Operations Analysts (Webchat) for it's Gurugram location. The selection will be based on Walk-in-Interview which is scheduled to be held on 21st February 2018. Check complete details below. All the Best :)

Name of the Bank : Royal Bank of Scotland (RBS)

Name of the Posts : Customer Service & Operations Analysts 

Job Profile This role requires the individual to deliver successful customer/business outcomes, by processing/authorising/investigating all transactions to defined Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) and/or by accurately collecting the required information from customers/business. They actively participate in initiatives to improve customer service, processes and procedures.

Location : Gurugram

Interview Date : 21st February 2018

Interview Time : 11 am - 1 pm

Venue :
Royal Bank Scotland,
Delhi IT Park,
DMRC Tower-II,
HR Area Ground Floor,
Shastri Park,
New Delhi – 110053

Eligibility Criteria :

• Fresher(B.A, B.Com,BBA, B.Sc Non-IT)(2016-2017 Graduates only
• Students from an IT or B.E or HR background are not eligible for this role.
• Be aware of changes in trends/policies/regulations as applicable to your business
• Understanding of the industry and customers
• Thorough understanding of product and processes, banking systems

Check detailed notification of RBS Recruitment 2018 from HERE

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