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July 22, 2018

Yes Bank Recruitment of Officers 2018

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Friends, the Yes Bank, India's fourth largest private sector bank, is recruiting Officers for the year 2018. Graduation is minimum qualification to apply. Check complete details below. All the Best :)

Name of the Bank : Yes Bank

Name of the Posts : Officers

Primary Location : Mumbai

Educational Qualification :
  • Minimum Graduate or equivalent degree
  • Excellent flair of English Language
Experience :
  • 1 to 3 years of experience in sales & / or relationship role( Preferable)
  • Freshers with excellent communication skill will be considered
Desired Candidate Profile
  • Graduate Significant experience in a sales department with a good sensibility regarding customer acquisition and portfolio management
  • Ability to negotiate, convince clients and increase clients accounts
  • Feel at ease with numbers and MS Excel and generally very comfortable with IT
  • Proven track record in sales
Duties and Responsibilities
  • Portfolio Management for Bank’s NRI Customers
  • Engage with assigned  portfolio of Bank customers for service  and  deepening   relationship
  • Customer interactions to be  duly updated in Bank system for audit trail and reference to   future interactions
  • Deepening of customer portfolio level benchmarks
  • Manage Issues and Maintain complete relationship record for assigned customer accounts
  • Enhancing customer wallet size
  •  Profiling Customer to increase wallet share – Engaging to capture  customer banking habits and inducing to make Yes Bank as primary relationship
  •  Ensuring customer scoping  being  done with  need based products suggested as hooks for deepening relationship Ensuring that customer scope is done and products targeted accordingly
  • Service to Sales approach established for deepening relationship with  family members and associates  which have been grouped together
  • Acquisition of New To Bank Customers
  • To acquire new to bank customers from leads generated through marketing channel and various campaigns
  • Referrals generated from existing customers
  • Penetration of products across family groups
  • Customer Query and Complaint resolution:
  • Ensure query resolution of the customers by coordinating with service and operations team
  • Resolving all complaints received from preferred customers within the stipulated TAT’s
  • Fulfilment of other objectives:
  • To actively participate and contribute in fulfilment of other time bound objectives that department or organisation may initiate from time to time.
Competencies / Skill set required
  • Verbal and written communication skill / listening skills.
  • Customer service orientation
  • Interpersonal Effectiveness
  • Ability to work accurately, under high pressure within fixed and short timeframes
  • Result and quality oriented
  • Resilience / Persuasiveness
  • Negotiation / Conviction skills
  • High energy level and Self motivation

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