Yes Bank Recruitment of Officers 2018

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Friends, the Yes Bank, India's fourth largest private sector bank, is recruiting Officers for the year 2018. Graduation is minimum qualification to apply. Check complete details below. All the Best :)

Name of the Bank : Yes Bank

Name of the Posts : Officers

Primary Location : Mumbai

Educational Qualification :

• Minimum Graduate or equivalent degree
• Excellent flair of English Language

Experience :

• 1 to 3 years of experience in sales & / or relationship role( Preferable)
• Freshers with excellent communication skill will be considered

Desired Candidate Profile

• Graduate Significant experience in a sales department with a good sensibility regarding customer acquisition and portfolio management
• Ability to negotiate, convince clients and increase clients accounts
• Feel at ease with numbers and MS Excel and generally very comfortable with IT
• Proven track record in sales

Duties and Responsibilities

• Portfolio Management for Bank’s NRI Customers
• Engage with assigned  portfolio of Bank customers for service  and  deepening   relationship
• Customer interactions to be  duly updated in Bank system for audit trail and reference to   future interactions
• Deepening of customer portfolio level benchmarks
• Manage Issues and Maintain complete relationship record for assigned customer accounts
• Enhancing customer wallet size
•  Profiling Customer to increase wallet share – Engaging to capture  customer banking habits and inducing to make Yes Bank as primary relationship
•  Ensuring customer scoping  being  done with  need based products suggested as hooks for deepening relationship Ensuring that customer scope is done and products targeted accordingly
• Service to Sales approach established for deepening relationship with  family members and associates  which have been grouped together
• Acquisition of New To Bank Customers
• To acquire new to bank customers from leads generated through marketing channel and various campaigns
• Referrals generated from existing customers
• Penetration of products across family groups
• Customer Query and Complaint resolution:
• Ensure query resolution of the customers by coordinating with service and operations team
• Resolving all complaints received from preferred customers within the stipulated TAT’s
• Fulfilment of other objectives:
• To actively participate and contribute in fulfilment of other time bound objectives that department or organisation may initiate from time to time.

Competencies / Skill set required

• Verbal and written communication skill / listening skills.
• Customer service orientation
• Interpersonal Effectiveness
• Ability to work accurately, under high pressure within fixed and short timeframes
• Result and quality oriented
• Resilience / Persuasiveness
• Negotiation / Conviction skills
• High energy level and Self motivation

Check detailed notification of YES Bank Recruitment and Apply Online from HERE

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